Access Statement for Iain Warden
Introduction
Ashgrove House is 400 metres from the centre of historic Stratford upon Avon the birthplace of William Shakespeare.
The building is over 100 years old and sits opposite the Marie Corelli park.
Iain and Diane make every effort to accommodate all types of guests but all rooms are currently on the 1st and 2nd floors.
A ground floor room will become available in the near future.
Every effort is made to help those with any impairments and for any queries please call us.
Wheelchair access is limited to the ground floor with stairs to negotiate to the 1st and 2nd floors.
Pre-Arrival
• We are located on a main road, Grove Road, where you can park to off load, parking is to the rear and free.
• The town centre is less than 10 minutes walk from Ashgrove House.
• The nearest shops are less than 10 minutes walk.
• The railway station is no more than a 15 minute walk away.
• Taxis are available and can be arranged for you in advance.
• Should you have special dietary needs let us know in advance of your arrival.
• You can contact us by text, fax, phone or email.
Arrival & Car Parking Facilities
• Parking is free and for one car per room, these can all be booked in advance. Assistance can be given from the car park to the guest house.
• Please advise us of your anticipated time of arrival.
• Arrival time is between 1600hrs-2000hrs, this is to ensure all rooms are serviced. If you wish to arrive earlier this can be done by prior arrangement.
• The route to and from the car park and the guest house is flat and smooth.
• Assistance is offered with luggage.
• Assistance to the rooms is available
• Assistance at breakfast time is available
Main Entrance and Reception area
• Access is through the front door only. Please ring both bells and we will let you in.
• There is one step into the building. There is a ramp available for ground floor access.
• Pads and pens can be provided on arrival.
• Additional keys are available for rooms.
• Access is 24 hours with the keys.
• Reception desk is waist height with a chair provided.
Public Areas - Hall, Stairs, Landing, Corridors etc
• All areas are carpeted.
• The only room downstairs is the dining room.
• There are 14 stairs to the first floor and room 1, with 2 further stairs to rooms 2,3 and 4.
• 10 stairs take you to the 2nd floor and rooms 5 and 6.
• Toilets are to be found in rooms only.
Public Areas - Sitting room, lounges, lobbies etc
• Breakfast is served in the dining room and the only food served as we only do bed and breakfast.
• The dining room is carpeted.
• There is music in the dining room played from a radio/cd player.
Bedrooms & Sleeping Areas
• All bedrooms have tea/coffee/chocolate etc...
• TV's with remote controls.
• All bedrooms are carpeted.
• Bedrooms are spread over the first and second floors.
• Rooms 1-4 first floor, rooms 5-6 second floor.
• WE HAVE A NO SMOKING POLICY THROUGHOUT OUR GUEST HOUSE
• Rooms 1,2,3, have en-suite facilities, room 4 has private facilities, rooms 5 + 6 have shared facilities(All rooms have been refurbished in the last 18 months 01/03/2016.)
Additional Information
• Evacuation procedures can be found on the back of room doors.
• In the event of a fire, sound the alarm.
• Exit by the front door and over to the park opposite.
• Other exits in case of emergency are through the owners’ private quarters.
• Smoking is NOT permitted in the building (it is against the law).
• The use of our fridge for medicines and special dietary foods is also available.
• When we are on site we are always available to help.
• In case of any Emergency call 999 and leave the building if appropriate.
Address: Ashgrove House
37 Grove Road
Stratford upon Avon
Warwickshire
CV37 6PB
Telephone: 01789297278
Email: info@ashgrovehousestratford.co.uk
Website: www.ashgrovehousestratford.co.uk
Hours of operation: 09.00hrs-20.00hrs
Emergency number: 07771542788
Local accessible taxi numbers: 01789290444
Future Plans
• All rooms have new flat screen TV's with freeview and DVD's.(Completed)
• All rooms will have new furniture and be redecorated.(Completed) The front of the building will be completely redecorated.
Contact Telephone and Email Address We welcome your feedback to help us continually improve if you have any comments please phone 01789297278 or email info@ashgrovehousestratford.co.uk
01789 297 278
